FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q:Are you company or factory?

A: We are trading company, and we have 2 BSCI certifed factories of our own that produce soft sewing products.

Q: Where is your company located?

A. We locate at City Ningbo, 2 hours away from Shanghai.

Q: How many workers you have in your factory?

A: We have around 80 workers in our own factory.

Q: What's your main product?

A: We focus on Maternity and Baby products.

Q: What's your product range?

A: At the moment, we have 7 categories. car accessory, stroller accessory, travel, home saiety, bath, feeding, toys.

Q: Where is your product export to?

A: Our products export to over 25 countries around the world. From USA, EU countries, Australia, Korea, Brazil etc.

Q: What's the MOQ for products

A: MOQ difers from products, from 500 pcs up to 3000 pcs.

Q: What is bulk leading time?

A: Usually it is 45--60 days after order confirmed.

Q: Which port you use for export?

A: We export goods either in Ningbo port or Shanghai port.

Q: Is there a quality inspection?

A: Yes, we have a dedicated QC department check on bulks.

Q: Is your product safe?

A: AIl our raw material are safe and environmentally friendly.

Q: Do you have certain tests on product?

A: Yes, we have EN71-1/2/3, ROHS tests on most products.

Q: What the packing of product?

A: we have color box, PE bag, blister card, sleeve card etc. Total depend on your requirement, can be customized.

Q: What's the payment term?

A: For new customer, 30% deposit ater order confirmed, 70% payed before shipment.

Q: Can you make product according to my design?

A: We can produce according to your requirement, as long as you provide necessary files.

Q: I am interested in some products that showed on your website, can I buy it but with my own logo?

A: As long as it is not patent product, you can use your own logo no problem.

Q: How to reach you for further questions?

A: You can either leave message at website, or write mail to us. market@transtekauto.com


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